{"id":5766,"date":"2025-05-16T10:30:01","date_gmt":"2025-05-16T10:30:01","guid":{"rendered":"https:\/\/residences-pythagore.fr\/f-a-q\/"},"modified":"2026-04-14T08:35:16","modified_gmt":"2026-04-14T08:35:16","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/residences-pythagore.fr\/en\/f-a-q\/","title":{"rendered":"F.A.Q"},"content":{"rendered":"\t\t
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F.A.Q
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Got questions? We answer them here. Whether it’s about residences, procedures or included services, everything is clarified. Want to know how to book, pay, extend or cancel? We’ll take you step by step, with clear, accessible answers. If you’re looking for information on equipment, guarantees or the guarantor, everything is detailed so you’ll have no more doubts. In short, the Pythagoras FAQ is your complete guide to making the right choices with peace of mind. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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F.A.Q
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Got questions? We answer them here. Whether it’s about residences, procedures or included services, everything is clarified. Want to know how to book, pay, extend or cancel? We’ll take you step by step, with clear, accessible answers. If you’re looking for information on equipment, guarantees or the guarantor, everything is detailed so you’ll have no more doubts. In short, the Pythagoras FAQ is your complete guide to making the right choices with peace of mind. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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F.A.Q<\/span>PYTHAGORE<\/span><\/h3>
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ADMISSION REQUIREMENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Who can stay at R\u00e9sidences Pythagore? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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To rent with us, you must :<\/p>

  • Be a student in a higher education establishment or a young professional just starting out in his or her career.<\/li>
  • Meet the residence's income requirements and have a solvent guarantor.<\/li><\/ul> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n
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    What are the admission requirements for foreign students? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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    As an international student, you must provide :<\/p>

    • A valid passport, visa or residence permit.<\/li>
    • A student card or proof of enrolment in a higher education establishment.<\/li>
    • A guarantor residing in France.
      If you don't have a French guarantor, you can use solutions like GarantMe or the Studapart guarantee, which are accepted.<\/li><\/ul> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      REGISTRATION FORM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      What do you need to put together your rental file? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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      Here are the documents you need to put together your rental file:<\/p>

      • Valid identity card or passport.<\/li>
      • Student card or proof of enrolment (if applicable).<\/li>
      • Relev\u00e9 d'identit\u00e9 bancaire (RIB) from a French bank.<\/li>
      • Copy of 400\u20ac booking deposit.
        Completed \"tenant information\" form.<\/li>
      • If you are an employee: last 3 pay slips and employment contract.<\/li>
      • If you don't have a French guarantor, you can use our partner GarantMe.<\/li><\/ul> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n
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        What documents does an employee need? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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        If you're an employee, you'll need to provide the last 3 pay slips in addition to the other documents requested.<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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        What documents does the guarantor need? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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        The necessary documents for the guarantor are :<\/p>

        • Valid national identity card or passport.<\/li>
        • Last 3 pay slips (or extract from last balance sheet if self-employed).<\/li>
        • Last income tax notice.<\/li>
        • Last notice of property tax or council tax.<\/li>
        • Recent proof of employment or work contract.<\/li>
        • Bank details (RIB).<\/li><\/ul> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n
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          What if I don't have a French guarantor? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          If you don't have a guarantor, you can use a guarantee service like GarantMe or Studapart.<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          What is a \"security deposit\"? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          The security deposit is a sum of money requested when the lease is signed, intended to cover any damage or outstanding payments. It is reimbursed at the end of the lease, within 2 months, subject to an inventory of fixtures on departure.
          Amount: 1 month's rent, excluding any promotions. <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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          What is a booking deposit? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          The reservation deposit allows you to block your studio before your arrival. It is a commitment payment to be made before you move in, to confirm your reservation.
          The amount varies according to the residence and is deducted from your first rent once you arrive.
          In the event of withdrawal, this deposit is non-refundable<\/b>. <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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          What are application fees? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          Application fees include \"all risks\" rental insurance, management fees, entry and exit inventories, drafting of leases, receipts and other management fees.
          Application fees are non-refundable<\/b>.<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          CHOOSE AND VISIT YOUR COCOON\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Can I visit the residence of my choice before making a commitment? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          Yes, it is possible to visit the residence by appointment. Simply contact the rental manager of the residence of your choice to schedule a visit based on availability. <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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          Can I choose my apartment? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          Yes, you can choose your apartment according to availability. The earlier you put together your file, the wider the choice you'll have (apartment size, floor, orientation, etc.). <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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          Can I rent a shared apartment in the Pythagore residences? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          No, we do not offer shared accommodation in Pythagore residences EXCEPT in the R\u00e9sidence Pythagore QUEULEU in Metz, which offers T2 apartments with one bedroom and a living room.<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          THE PYTHAGOREAN APARTMENTS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Are the apartments fully equipped? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          Yes, you can personalize your space with decoration (plants, objects, bed linen, etc.), as long as it doesn't cause any damage (no holes in the walls, or paintwork, for example). Basic furniture is provided and must be kept as is. <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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          Can I choose my apartment? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          Yes, you can choose your apartment according to availability. The earlier you put together your file, the wider the choice you'll have (apartment size, floor, orientation, etc.). <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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          How big is the bed in the apartments? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          Bed size varies according to the type of accommodation, generally between 90x190 cm and 140x190 cm.<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          SERVICES AND EQUIPMENT\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          What services does Pythagore offer? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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          The services offered are :<\/p>

          • Reception (greeting and managing requests)<\/li>
          • High-speed Internet access and Wi-Fi<\/li>
          • Secure access with access control and video surveillance<\/li>
          • Parcel delivery<\/li>
          • Household linen* supply<\/li>
          • Janitor on site*<\/li>
          • Breakfast<\/li>
          • Household<\/li><\/ul>

            * Only in certain residences<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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            What facilities does R\u00e9sidences Pythagore offer? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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            The equipment available is :<\/p>

            • Fully equipped apartments
              with crockery and cutlery kit<\/li>
            • Cafeteria *<\/li>
            • Sports hall<\/li>
            • Laundry<\/li>
            • Elevator *<\/li>
            • Parking (subject to availability)<\/li>
            • Bicycle park *<\/li>
            • Communal areas for relaxing *<\/li>
            • Study rooms *<\/li>
            • Garbage rooms<\/li><\/ul>

              * Only in certain residences<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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              Is there Wi-Fi in common areas? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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              Pythagorean residences with a coworking space or cafeteria offer free Wi-Fi access.<\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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              HOUSING ASSISTANCE\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              What is ALS (Aide au Logement Social)? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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              The ALS is similar to the APL, i.e. financial assistance to reduce the cost of rent. It applies to non-conventional housing (private housing not subject to a rent ceiling set by the CAF) or to certain social housing. You can apply for the ALS directly online from the CAF website. <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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              Can I benefit from the ALS if I rent an apartment in a Pythagore residence? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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              Renting an apartment in a R\u00e9sidence Pythagore entitles you to ALS (Allocation de Logement Sociale) from the CAF. The amount depends on the CAF's precise assessment of each case.
              Please note the deadlines: housing benefit is granted from the month following the date of moving in, provided you submit your application as soon as the conditions are met. Apply as soon as possible to avoid losing your rights. The lease must be in your name. <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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              MANAGEMENT AND INSURANCE - WHAT YOU NEED TO KNOW\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              What is an entry or exit inventory of fixtures? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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              The inventory of fixtures is a very important document that describes the state of the property when you arrive and when you leave. It helps avoid misunderstandings and protects your security deposit. <\/p>

              • Entry inspection: This is carried out when you arrive in the apartment. This document describes the state of the apartment (walls, fittings, plumbing, etc.) and notes any damage already done, so that you won't be responsible for any damage that may have occurred before you moved in. <\/li><\/ul>
                • Exit inventory: This is done when you leave the property. We compare the state of the property with that of your arrival. If you've caused any damage, this will be noted and could affect your security deposit. <\/li><\/ul> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n
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                  What is the role of the rental manager? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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                  The rental manager is the person or team responsible for managing your property. He or she is there to ensure that your tenancy runs smoothly, and is your first point of contact for resolving technical problems, handling rent payments, distributing rent receipts or managing mail reception. He or she makes sure that everything runs smoothly during your tenancy! <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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                  Is home insurance included in the price? <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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                  Yes, you are covered by a multi-risk homeowner's insurance policy including the following guarantees: civil liability (except for Hay Les Roses), fire, explosions, ancillary risks, climatic events, water damage, glass breakage, theft and vandalism, terrorist attack, natural disasters and recourse, the special and general conditions of which are available to the tenant. A personal certificate can be provided on request on the day you move in. <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n

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                  What to do in the event of a technical problem <\/i><\/span><\/i><\/span><\/h2> <\/div>\r\n
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                  Each Pythagorean residence has a technical manager. In the event of a problem, you must inform the rental manager as soon as possible. He will call in the technician according to the degree of urgency. Some interventions are subject to a charge (see your residence's price list). <\/p> <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  F.A.Q Got questions? We answer them here. Whether it’s about residences, procedures or included services, everything is clarified. Want to know how to book, pay, extend or cancel? We’ll take you step by step, with clear, accessible answers. If you’re looking for information on equipment, guarantees or the guarantor, everything is detailed so you’ll have […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5766","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ Pythagorean student residences | Frequently asked questions<\/title>\n<meta name=\"description\" content=\"FAQ Pythagore student residences: all the answers to your questions about accommodation, reservations, services and student aid.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/residences-pythagore.fr\/en\/f-a-q\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"F.A.Q\" \/>\n<meta property=\"og:description\" content=\"FAQ Pythagore student residences: all the answers to your questions about accommodation, reservations, services and student aid.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/residences-pythagore.fr\/en\/f-a-q\/\" \/>\n<meta property=\"og:site_name\" content=\"R\u00e9sidences Pythagore\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T08:35:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/residences-pythagore.fr\/en\/f-a-q\/\",\"url\":\"https:\/\/residences-pythagore.fr\/en\/f-a-q\/\",\"name\":\"FAQ Pythagorean student residences | Frequently asked questions\",\"isPartOf\":{\"@id\":\"https:\/\/residences-pythagore.fr\/en\/#website\"},\"datePublished\":\"2025-05-16T10:30:01+00:00\",\"dateModified\":\"2026-04-14T08:35:16+00:00\",\"description\":\"FAQ Pythagore student residences: all the answers to your questions about accommodation, reservations, services and student aid.\",\"breadcrumb\":{\"@id\":\"https:\/\/residences-pythagore.fr\/en\/f-a-q\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/residences-pythagore.fr\/en\/f-a-q\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/residences-pythagore.fr\/en\/f-a-q\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/residences-pythagore.fr\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"F.A.Q\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/residences-pythagore.fr\/en\/#website\",\"url\":\"https:\/\/residences-pythagore.fr\/en\/\",\"name\":\"R\u00e9sidences Pythagore\",\"description\":\"Logement \u00e9tudiant et mobilit\u00e9 - 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